Shipping policy

SHIPPING POLICY

Order Processing Please allow up to 7 business days for your order to be fulfilled and prepared for shipment. Orders are processed in the order they are received. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times Once shipped, please allow an additional 3-5 business days for delivery via standard shipping. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances outside of our control.

Pre-Orders If you purchase during a pre-order period, shipping timelines will differ significantly. Pre-order items typically ship within 4-8 weeks from the order date. This is a general estimate and not a guaranteed deadline. Pre-order timelines will be clearly communicated on the product page at the time of purchase.

Order Tracking Once your order ships you will receive an email with your tracking number. If you do not receive a shipping confirmation, please check your junk or spam folder before contacting us.

Shipping Rates Shipping rates are calculated at checkout based on your location and selected shipping method.

Lost or Stolen Packages Disciple Project is not responsible for packages lost or stolen once they have been transferred to the carrier. If you believe your package has been lost, please contact us at conner@discipleproject.ca and we will do our best to assist you.

Contact For any shipping questions or concerns, reach out to us at conner@discipleproject.ca.